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If you are not growing you are shrinking!

Read this informative article entitled, “If you are not growing you are shrinking” writen by Dane King, President of Stratking Advisory Services Inc. and Stratking Accounting and Tax Professional Corporation

Location is key!

Location is key! In marketing terms, place is one of the Ps in the Marketing Mix, so crucial for satisfying client needs. It is important that potential clients can easily find your place of business. If it is difficult to find your business or if your signage is not visible…

One size does not fit all with customer service surveys!

In designing customer service surveys we must determine┬áthe various customer service segments and determine which feedback mechanism will work best with the specific segment. Since one size does not fit all! It is also important to take some time in determining the customer service survey objectives. This will help in…